To start the return process for your order, please enter your email address or phone number and the order number below.

How do I return?

Enter your order number and email address in the fields above and click Start

Follow the instructions and select the items you want to return

You will get a confirmation email with the shipping guidelines once the return request is approved

 

What items are returnable?

All Items must be returned for exchange within 15 days of receipt of your purchase.

Items purchased at final sale including the flash sale are not available for returns or exchanges. Exceptions are subject to a re-stock fee.

Returns and exchanges are available on most purchases.  Selected promotions may state final sale on our website and/or in our advertising. Final sale items cannot be returned or exchanged

Any and all items that have been laundered, worn, or altered in any way cannot be accepted for exchange or credit.

Free gifts, promotional items and face masks are not returnable!

Are there any charges for return?

As we provide free shipping on standard shipped orders over $50, returns and exchanges shipped back are the responsibility of the customer.

Original shipping charges (2-day and over-night shipping) are non-refundable

You are responsible for the charges of the return shipping

All merchandise purchased at a full retail price is eligible for a full refund, shipping not included. It must be returned within 15 days or receipt.

 

How soon will I get my refund?

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 7-14 business day post delivery of the return.

Think Royln is not liable for lost packages without tracking.

Think Royln is not liable for exchanges or returns sent without a return form enclosed.