We want you to love our products as much as we do. If for any reason you are not completely satisfied with your purchase, please let us know and we will gladly replace or refund your purchase. All returns must be made online. No in-person returns will be accepted.
To start a return visit:
- Items purchased at final sale including the flash sale are not available for returns or exchanges. Exceptions will are subject to a re-stock fee.
- Returns and exchanges are available on most purchases. Selected promotions may state final sale on our website and/or in our advertising. Final sale items cannot be returned or exchanged.
- All Items must be returned for exchange within 15 days of receipt of your purchase.
As we provide free shipping on standard shipped order over $100, the cost of those returns and exchanges ($15 fee) shipped back is the customer's responsibility.
If the customer has paid for shipping (orders under $100) Think Royln will take care of return shipping cost.
- Any and all items that have been laundered, worn, or altered in any way cannot be accepted for exchange or credit.
- All merchandise purchased at a full retail price is eligible for a full refund, shipping not included. It must be returned within 15 days or receipt. Returns will not be accepted without a Return Authorization.
- Processing of returns is complete 7-14 business day post delivery of the return.
- We are not liable for lost packages without tracking.
- Think Royln is not liable for exchanges or returns sent without a return form enclosed.
We make mistakes sometimes
Hey, we’re not perfect (but we try)! If we’ve sent you the wrong item please contact immediately through e-mail at firstname.lastname@example.org or to start a return, please visit https://thinkroyln.returnly.com/