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All returns and exchanges must be made online.
To start a return or exchange visit:
https://thinkroyln.loopreturns.com/
All merchandise purchased at full retail price is eligible for a full refund, shipping not included. It must be returned within 15 days of receipt. For any and all returns, please visit https://thinkroyln.loopreturns.com/. Returns can only be made online following this link. Used items and incomplete returns, including any missing straps, will not be credited for a full refund.
Returns will be refunded to the purchaser via the original form of payment.
For gifts: exchanges are available with proof of purchase.
Items purchased as Final Sale and/or Flash Sales (ending in .90) are final and not available for return or exchanges. Exceptions to this are subject to a re-stocking fee.
Please note:
As free shipping is provided on standard shipped orders over $150, the cost of shipping these returns and exchanges is the customer's responsibility. The return shipping fee is $11.95.
If the customer has paid for shipping (orders under $100) Think Royln will incur the return shipping cost.
Items returned without original tags and packaging will not be accepted for a refund.
Items that are returned not complete, including missing straps will not be accepted for a refund or exchange.
If we’ve sent you the wrong item please contact us immediately through e-mail at customerservice@thinkroyln.com or to start a return, please visit https://thinkroyln.loopreturns.com/